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Urban Corporation is an India-based platform for scheduling household cleansing, repairs, and even magnificence services. To differentiate by itself from other platform-dependent organizations, like Airbnb and Uber, Urban Company concentrates on training its assistance providers to create a better purchaser expertise. But Is that this method feasible mainly because it expands into new purchaser segments and geographies?
“How does one go into an ambiguous condition and obtain to the bottom of it? That ability – the skill of figuring out a study course of inquiry, to choose a system of motion – that skill is as related currently as it absolutely was in 1921.”
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❓ How would you write a case study? Step one is a detailed assessment of your case you’re provided. Study all the small print, learn the case’s qualifications, and identify the context and core complications demanding concentration.
How on the list index of planet's biggest purchaser goods organizations is reskilling its workforce, adopting versatile do the job practices, and accelerating its rate of modify.
The ideal teams and companies don't just Get better from setbacks; they purposefully master from them to higher provide their shoppers.
After you’re A part of a diverse team of learners from around the globe, your encounters, cultures, and backgrounds lead to a range of viewpoints on Every single case.
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